Frequently Asked Questions
How long does shipping take?
Our Products are specially crafted just for you! Once you hit that order button, it'll be whipped up in 1-5 days. Once it's ready, we'll send it your way in 2-5 days.
What makes your candles special?
Our candles are handcrafted with premium coconut apricot wax and unique scent blends inspired by your favorite VTubers. Each candle is made with love and attention to detail!
Do you offer returns or exchanges?
Yes! We want you to be completely satisfied. If you're not happy with your purchase, contact us within 30 days for a return or exchange.
Can I order custom scents?
We love custom orders! Reach out to us through our contact page to discuss your custom scent ideas. Please note that custom orders require a minimum quantity.
How long do the candles burn?
Our 8oz candles burn for approximately 40-50 hours with proper care. Always trim the wick to 1/4 inch before each use for the best experience!
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